Inside Sales Representative

About Alan Health

Alan Health is a telehealth platform on a mission to revolutionize healthcare accessibility and affordability. We specialize in providing affordable access to GLP-1 medications and expert care, with a focus on weight management and expanding into other wellness areas. Our mission is to make personalized health care more accessible, empowering people to achieve better health outcomes through innovation and flexibility.

About the Opportunity

As we continue to expand our impact on healthcare accessibility, we're seeking passionate Wellness Advisors to join our growing team. You'll be at the forefront of healthcare innovation, connecting healthcare providers and patients with solutions that make quality care more accessible. This isn't just another sales role – it's a chance to make healthcare work better for everyone. This is a full-time, exempt role reporting to the Head of Sales, with at least one weekend work day (Saturday or Sunday) required.

What we look for at Alan Health

• Mission-Driven Impact - Passionate commitment to revolutionizing healthcare accessibility and affordability
• Growth Mindset - Proven ability to learn and adapt in fast-paced environments
• Service Excellence - Customer-first mentality in decision making
• Inclusive Leadership - Demonstrated commitment to fostering diverse and equitable teams
• Execution Focus - Strong bias for action balanced with thoughtful planning
• Innovation Mindset - Creative approach to problem-solving
• Collaborative Spirit - Strong cross-functional partnership skills

What we're looking for in this role

Consultative Sales Excellence

• Proven ability to lead meaningful conversations that uncover customer needs and align solutions
• Track record of converting qualified leads into long-term relationships using consultative selling approaches
• Strong focus on building trust and delivering value throughout the sales process

Strategic Pipeline Management

• Experience in managing full-cycle sales from prospect to close
• Skilled at developing and executing targeted follow-up strategies
• Proven ability to meet or exceed revenue and acquisition targets

Customer Success Focus

• Deep understanding of customer retention strategies and relationship building
• Experience in proactive problem-solving and issue resolution
• Strong track record in maintaining long-term customer relationships

Relationship Rebuilding Expertise

• Success in executing winback campaigns and reconnecting with former customers
• Ability to understand past challenges and craft tailored solutions
• Proven track record in strategic relationship rebuilding

Your day-to-day

Drive Customer Acquisition & Growth

• Lead consultative sales conversations with prospects
• Guide potential clients through product demonstrations and value assessments
• Convert qualified inbound leads using proven sales methodologies
• Meet or exceed monthly revenue and customer acquisition targets

Manage Sales Pipeline & Customer Relationships

• Own the full sales cycle from initial contact to successful close
• Maintain detailed records of all customer interactions in our CRM
• Develop and execute targeted follow-up strategies
• Build and nurture strong relationships with existing customers

Lead Customer Success Initiatives

• Execute proven retention strategies to minimize customer churn
• Handle complex customer situations with professional problem-solving approaches
• Identify and address customer concerns proactively
• Create tailored solutions that address customer pain points

What You Bring

Must-Haves

• Proven history of exceeding sales targets in B2C environments
• Demonstrated success in consultative selling and relationship building
• Experience with CRM systems and sales technology stack
• Outstanding verbal and written communication abilities
• Proficiency in Google Workspace and common sales tools

Should-Haves

• Background in telemedicine, pharmaceutical sales, or healthcare technology
• Experience with subscription-based sales models
• Track record in the health and wellness industry
• Strong problem-solving skills and attention to detail

Nice-to-Haves

• Experience in high-growth technology companies
• History of successful cross-functional collaboration
• Healthcare industry certifications or relevant training
• Experience with telehealth platforms

Compensation

• Base salary range: $50,000 - $60,000 annually
  • On-target earnings potential: $90,000 - $110,000 annually
• We have a market-based compensation structure. The salary for this position may vary based on a candidate's experience, industry expertise, technical skills, and location.

Selection Process

• Screening Interview (30 minutes)
• Competencies & Skills Interview (30 minutes)
• Role-Play & Sales Presentation (30 minutes)
• Final Interview (30 minutes)
• Reference Checks
• Offer

Alan Health is proud to be an Equal Opportunity Employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Don't meet every requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Alan Health, we're committed to building a diverse, inclusive, and authentic workplace with a tangible sense of belonging for all our people.

While we encourage people to use AI systems during their role to help them work faster and more effectively, please do not use AI assistants during the application and interviewing process. We want to understand your personal interest in Alan Health without mediation through an AI system, and we also want to evaluate your non-AI-assisted communication skills.